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By next year, all VPN users are expected to switch to GlobalProtect, which will become the central VPN service for all University of Utah and University of Utah Health staff, faculty, students, and affiliates.

An SMS (text message)-capable phone and access code will soon be required to connect to UGuest, which provides visitors to the University of Utah and University of Utah Health with basic, unencrypted wireless internet access.

Though new wireless access points get a lot of attention, approximately 57 percent of network projects tracked in the 2021 calendar year are actually hardware and software life-cycle upgrades.

The CARES Act opened new possibilities for connectivity outside at the U — funding 118 new Wi-Fi access points in outdoor spaces and bringing the U's total number of APs from 8,910 to 12,263.

Whether you are a new or returning student, faculty member, or staff member, these five IT resources/services will prepare you for the year ahead and set you up for success.

UIT has spent the past few years adopting new Cisco technologies as it converts the university's data centers to application-centric infrastructure (ACI) environments. ACI is an ambitious data center strategy that shifted the security focus from the “the network” to “the application.”

Several UIT teams worked with U of U Health to implement Epic and MyChart at Carson Tahoe Health — a momentous feat that included 72 interface builds, 130,000 total work hours, and 500,000 imported patient records.

The associate director — who loves to spend time with family, travel, and fish — is interested in measuring the customer experience, staying focused on solutions, and advancing the U's mission.

CIO Steve Hess joined President Ruth Watkins on the most recent episode of the “U Rising” podcast to discuss the U’s role in providing a statewide network infrastructure and other digital tools, and the initiative to enhance both last year.

IT-wise, spring semester at the University of Utah began on a quiet note, due in part to UIT’s start-of-semester committee, as well as recent technology upgrades.